Questions and answers

It is the clear, pale oil pressed from the white flesh of mature coconuts. Ours is 100% coconut oil with nothing added or blended in.

Pure coconut oil turns solid below about 24 °C. This is normal and does not affect quality. Stand the bottle in warm water and it becomes clear and liquid again.

Keep the bottle closed in a cool, dry place away from direct sunlight. Use it by the best-before date printed on the bottle.

Delivery takes 2–5 working days after we confirm your order. We may call you to confirm before dispatch.

The delivery fee depends on your district and how many litres you order. You see the exact amount in your cart before you order.

Cash on delivery. Pay the delivery person when your order arrives. No card or account is needed.

Tell us within 48 hours of delivery, with a photo, and we will replace it free of charge.

Yes. Send us a message with the size and how many bottles you need, and your delivery address.

Use the Track order page with your order number and the mobile number you ordered with. We send a one-time code by SMS.

Contact us on WhatsApp or by phone to ask about larger orders.